professional qualifications

Strategic Approaches to EDI 3 Day Event

FD2i (“we”) accept bookings from delegates (“you”) for places at our CMI partnership Events on the following terms and conditions. Note:  “Event” refers to a course, program, or service delivered or organized by FD2i

1. Accommodation

1.1 Where Events are face to face accommodation is not included in the delegate fee. For more information, please contact the bookings administrator at bookings@fd2i.co.uk

2. Access and dietary requirements

2.1 If you have any specific access or dietary requirements, please contact the booking administrator at bookings@fd2i.co.uk

3. Confirmation

3.1 Where a booking is made by an organisation for one or more employees then our terms and conditions is with the relevant organisation who shall procure that all employees comply with these terms and conditions.

3.2 Once we have received confirmation of your booking, we will send you an email confirmation. A VAT invoice will be sent out to you by email shortly after if you have selected this method of payment.

3.3 We must receive payment prior to the Event commencing date. We may withdraw delegates from an Event (and shall in those circumstances not be liable to make any refund) if fees due in respect of an Event are not paid in full prior to the Event commencing.

3.4 If you have not received confirmation of your booking within 14 days of the Event, please contact the bookings administrator as we may not have received your booking. We cannot be held responsible for the non-arrival of information.

4. Discounts and Payments

4.1 Payment for the Event must be received before the Event date.

4.2 Payment must be made within 30 days of date of invoice or, if earlier, at least 7 days before the Event starts. 

4.3 If you book for any Event within 30 days of the date of that Event, then payment is due immediately. Invoices will be issued when the order is processed.

4.4 All prices quoted are exclusive of VAT. Special offers may not be used in conjunction with other discounts.

4.5 Payment by credit or debit card or BACS transfer may be made on receipt of invoice or online.

4.6 We will send details regarding venue and registration not less than 14 days before the date of the Event, however, if you have not received these we cannot be held responsible and we recommend that you contact us if you have not received details at least 7 days before the Event.

4.7 Discount codes must be applied at the time of booking and cannot be applied once the 

booking has been processed. 

4.8 Only one type of discount can be used per booking. For example a 20% Public Sector discount code can not be used if claiming a 20% Nottingham or Derby based business/employer discount code.

5. Cancellation

5.1 Delegates have the right to cancel within 14 days of booking, unless the commencement date of the Event is within 30 days of the booking date.

5.2 Bookings cancelled after the 14-day cancellation period will be chargeable at the full fee paid or due from the booking. All cancellations must be put in writing to bookings@fd2i.co.uk

5.3 We regret that no refund can be made where cancellations are made within 30 working days of an Event although substitutions may be made at any time.

5.4 We reserve the right to cancel an Event if delegate numbers fall below a sustainable/viable level. We will offer another Event date at no additional cost. If we are promptly notified in writing before the date of the Event that you do not wish to attend the rearranged Event or if we elect not to rearrange the Event then you will (as your sole remedy) be entitled, at your discretion, to receive a full refund in respect of your fees we have received.

5.5 We cannot offer refunds where Events are cancelled as a result of Events outside of our control.

5.6 Where a Force Majeure Event has or may have an adverse impact on the ability to hold the Event at the planned venue or on the planned date; or the Event generally, then we shall be entitled but not obliged to either: (i) provide alternative facilities, formats (such as online) or venue for the Event; and/or (ii) reschedule the Event. (iii) transfer you on another date (subject to availability) Any fees we receive from you shall be applied to any rearranged or rescheduled Event held pursuant to this Condition and you shall not be entitled to object to such rearranged or rescheduled Event or have any right to claim any compensation in respect thereof. 

5.7 “Force Majeure Event” means any Event arising that is beyond the reasonable control of FD2i Limited including (without limitation) to facilitator/trainer or participant cancellation or withdrawal, supplier or contractor failure, venue damage or cancellation, health scares, industrial dispute, governmental regulations or action, military action, fire, flood, disaster, civil riot, acts of terrorism or war. These terms and conditions shall apply in respect of any rearranged or rescheduled Event we organise pursuant to this Condition.

5.8 If an Event is cancelled, other than in respect of any refund to which you may be entitled under these terms and conditions, we shall not be liable to you for any losses or liabilities suffered or incurred by you as a result. To the fullest extent permitted by law, we shall not be liable to you for any loss, delay, damage or other liability incurred, resulting from or arising in connection with, the cancellation of the Event, or industrial action, howsoever arising, including but not limited to hotel costs, flight and transport/travel costs, and/or other transfer costs associated with the Event.

5.9 Cancellations received up to 30 days prior to the Event date will be subject to a handling and administration charge of £50 + VAT per delegate, which will be deducted from any due refund or added to an invoice, whichever is appropriate.

5.10 Non-payment or non-attendance (online or in-person) does not constitute a cancellation.   Substitutions made on the day of the Event are at our discretion only. If you purchased an in-person Event ticket and can no longer attend in-person, you can request to

switch to an online Event within 7 days  of the Event starting instead, at no extra cost, subject to place availability, please email bookings@fd2i.co.uk. We reserve the right to make changes to the programme, format, location and/or trainers without prior notice.

6.Substitutions, name changes, transfers

6.1 Should you be unable to attend the programme for any reason, a substitution will be accepted prior to the start of the course on the same terms without penalty, if confirmed in writing by the booking organisation or delegate. To inform us of a name change, please email bookings@fd2i.co.uk and include the name and date of the Event, the original delegate’s name and company name followed by the substitute delegate name, telephone number and email address. 

6.2 We regret that we are not able to transfer places between Events. If you are unable to make all 3 days, you will have to rebook on a day missed to obtain full CPD and full CMI guided learning hours required. 

6.3 Transfers to a different course are permitted at the discretion of FD2i  and are subject to a 25% administration fee. The 25% is calculated on the full course fee, regardless of any discounts which may have been applied at the time of registering. Transfers are not permitted within 30 days of a course taking place.

7. Event Changes

7.1 We reserve the right to make changes to the Event program, format, location and/or trainers without prior notice due to unforeseen circumstances.

8. Behaviour

8.1  Whilst in attendance at the Event, if we reasonably consider that your behaviour is inappropriate, disruptive, offensive, dangerous or illegal, we may ban you from further participation in the Event without a refund. All delegates receive and made aware of the Inclusive Learning Principles.